May 20, 2026
Due to an emergency line break, some JSD customers may have experienced a loss in service this afternoon. Service has since been restored. However, if you are still experiencing a loss in service, please call our on-call number 828-456-2200.
April 17, 2026
Please avoid going over water meters when mowing. Meter box lids contain a transmitter for meter communication and readings called a "mushroom cap". Customers may be held responsible for replacement costs if damaged. In addition, please ensure that mushroom caps and meter box lids are clear of mulch, etc. Thank you for your help!