Welcome to the Official Website of Junaluska Sanitary District

Our Mission

At Junaluska Sanitary District, we are committed to providing safe and clean water and sewer services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

After Hours Emergency / Outage Information

After hours, weekends & holidays (and if no outage alert is visible on our website with a red (!) in the upper right-hand corner):

In case of an Emergency or if you are experiencing an interuption in service due to a main line break please call our Emergency line:

828-452-6600 (Do Not call 911).

IF DURING REGULAR BUSINNES HOURS (M-F 8am-4:30pm), please call our office:


If you are cut-off for nonpayment, this does not constitute an after hours emergency.

Please see "Emergency / Outage Info" section under Customer Service for details.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

AJPS Customers- Avalon/Junaluska Highlands Rate Change

March 16, 2023


Avalon Tank System Pumping Fee – AJPS

Billing Policy and Pumping Rate Changes


AJPS Customers: Avalon, Junaluska Highlands and any outside customers connected to the Avalon Tank System. This information ONLY applies to customers that have an AJPS code on your bill.

For all water customers that are being served from the Avalon Tank water system (Avalon and Junaluska Highlands Customers and any outside customers connected to this system), on 2/16/23 the JSD board has amended the following billing policies:

·        “Seasonal” fee/use will no longer be offered.

·        Pump fees will convert to a per 1,000-gallon use rate (not a flat fee).

The change in seasonal policy is...

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Time to Celebrate Drinking Water Week!

Time to Celebrate Drinking Water Week!

May 01, 2023

We have been celebrating Drinking Water Week for over 40 years!

Hosted by the American Water Works Association, Drinking Water Week is a time to recognize the vital role water plays in the daily lives of every individual.

In 2023, Drinking Water Week will be recognized from May 7th – May 13th. During this time, water teams across the United States, Canada, and beyond proudly educate their communities on the amazing processes and science needed to create 1 “simple” glass of water.

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