Welcome to the Official Website of Junaluska Sanitary District

Our Mission

At Junaluska Sanitary District, we are committed to providing safe and clean water and sewer services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

After Hours Emergency / Outage Information

After hours, weekends & holidays (and if no outage alert is visible on our website with a red (!) in the upper right-hand corner):

In case of an Emergency or if you are experiencing an interuption in service due to a main line break please call our Emergency line:

828-452-6600 (Do Not call 911).

IF DURING REGULAR BUSINESS HOURS (M-F 8am-4:30pm), please call our office:

828-452-1178.

If you are cut-off for nonpayment, this does not constitute an after hours emergency.

Please see "Emergency / Outage Info" section under Customer Service for details.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

Sewer Rate Increase

August 20, 2025

JSD bills, beginning with the BILLING DATE of 8/15/2025 (DUE DATE of 9/15/2025), will reflect a 10% sewer rate increase. This increase is due to Town of Waynesville's 10% sewer rate increase.

Please note:

  • There is no water rate increase.
  • This will begin with service dates from 7/1-7/31/2025.
  • If you are not a sewer customer, this does not apply to you.

Read More »

Celebrating Fall Festivals: A Season of Community and Tradition

Celebrating Fall Festivals: A Season of Community and Tradition

October 01, 2025

As the air turns crisp and the leaves transform into brilliant shades of red and gold, communities across the country gather to celebrate the magic of fall. From pumpkin patches and hayrides to harvest fairs and cider tastings, fall festivals bring people together in a season of warmth, tradition, and joy.

Read the full article »