Welcome to the Official Website of Junaluska Sanitary District

Our Mission

At Junaluska Sanitary District, we are committed to providing safe and clean water and sewer services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

After Hours Emergency / Outage Information

After hours, weekends & holidays (and if no outage alert is visible on our website with a red (!) in the upper right-hand corner):

In case of an Emergency or if you are experiencing an interuption in service due to a main line break please call our Emergency line:

828-452-6600 (Do Not call 911).

IF DURING REGULAR BUSINESS HOURS (M-F 8am-4:30pm), please call our office:

828-452-1178.

If you are cut-off for nonpayment, this does not constitute an after hours emergency.

Please see "Emergency / Outage Info" section under Customer Service for details.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News View All »

10/14/2024 IMPORTANT INFORMATION

October 14, 2024

10/14/2024 ALERT#1 of 2...Please read the following important information:

1. The internet and phone system at the JSD Office is currently down. Office Hours and functions may be limited. 

2. Credit/Debit Cards and ACH Payments can still be made by customers in the payment portal but not over the phone or at the JSD Office.

3. Check/Cash payments can be made at the JSD Office but accounts cannot be looked up or accessed.

4. There will NOT be any disconnections for nonpayment this week.


10/14/2024 ALERT#2 of 2... Please read this important information regarding customer bills!

JSD Customers – All Current Bills* this month are being Waived and there will be No cut-offs in October!...

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Recognizing the Vital Role of Water in Our Spooky Celebrations

Recognizing the Vital Role of Water in Our Spooky Celebrations

October 01, 2024

There Would Be No Halloween Without Water: Understanding Its Key Role in Our Spooky Traditions

As Halloween draws near, we look forward to the excitement of costumes, glowing jack-o'-lanterns, and thrilling trick-or-treating. However, amidst the festivities, we often forget the crucial part that water plays in making these Halloween traditions possible.

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